FortuneBox™ (a brand of Reaper Analytics LLP, “we”, “our”, or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, mobile application, or services (collectively, the “Platform”).

By using FortuneBox, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Platform.

1. Information We Collect

When you register or use FortuneBox, we may collect the following categories of information as required by law and to provide our services:

Basic Information: Full name, date of birth, gender, nationality.

Identity Information: PAN, Aadhaar, voter ID, or any other KYC document as mandated by SEBI.

Contact Information: Phone number, email address, and postal address.

Financial Information: Bank account details, cancelled cheque, income details, occupation, source of income.

Nominee Details: Name, date of birth, relation, and percentage of allocation.

Device & Log Information: IP address, device type, browser details, app usage statistics, and transaction logs.

Other Information: As required by regulatory authorities (SEBI, AMFI, RBI, etc.) for KYC/AML compliance.

2. How We Use Your Information

We use your information for the following purposes:

To verify your identity and complete your KYC process.

To facilitate investment in mutual funds and related financial products.

To enable transactions through our partner platform AssetPlus and authorized payment gateways.

To provide you with transaction reports, capital gains statements, and portfolio summaries.

To personalize your user experience, including tailored product recommendations.

To comply with applicable legal and regulatory requirements.

To communicate with you regarding updates, account information, and support.

For internal research, analysis, and improvement of our services.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

With AssetPlus (our mutual fund execution partner) for processing transactions.

With Asset Management Companies (AMCs), Registrar & Transfer Agents (RTAs), KYC Registration Agencies (KRAs), and regulatory authorities (e.g., SEBI, AMFI, FIU-IND) as required by law.

With authorized service providers such as payment gateways (e.g., Razorpay) and IT infrastructure vendors.

With legal, regulatory, or government authorities if required under applicable law.

In case of merger, acquisition, or restructuring of FortuneBox, with the relevant third party.

4. Data Storage & Security

Your personal data is stored on secure servers located in India.

We use industry-standard encryption, firewalls, and access controls to safeguard your information.

Only authorized personnel within FortuneBox and AssetPlus have access to your sensitive data on a need-to-know basis.

While we take all reasonable precautions, we cannot guarantee absolute security of data transmission over the internet.

5. Your Rights

As a user, you have the following rights under Indian law (and aligned with the Digital Personal Data Protection Act, 2023):

Right to Access – You can request a copy of the personal data we hold about you.

Right to Correction – You can update or correct your personal details at any time through the app.

Right to Consent Withdrawal – You may withdraw consent for non-essential data usage. However, withdrawal of consent for regulatory data (KYC, PAN, bank details) will limit our ability to provide services.

Right to Deletion – You can request deletion of your account and personal information, subject to regulatory record-keeping requirements (SEBI mandates retention of certain data for up to 8 years).

Right to Grievance Redressal – You can contact our Grievance Officer for any complaints regarding data handling.

6. Cookies & Tracking

We may use cookies and similar technologies to enhance your browsing experience, understand usage patterns, and improve our services.

You may disable cookies in your browser/app settings, but this may limit certain functionalities.

7. Retention of Data

We retain your personal and financial data:

For as long as you have an active account with FortuneBox.

For the period required under applicable Indian laws and SEBI/AMFI guidelines (typically up to 8 years after account closure).

8. Third-Party Links

Our Platform may contain links to third-party websites or applications. FortuneBox is not responsible for the privacy practices or content of these third-party services.

9. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. If we make material changes, we will notify you by email or in-app alerts. Continued use of FortuneBox after such updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact:

Grievance Officer (Data Protection Contact)
Reaper Analytics LLP (FortuneBox)
Plot No 162, Spanzilla Gated Community, Medipally, Gulamaliguda, Parvathapur, Peerzadiguda, Uppal, Hyderabad – 500039, Telangana, India
📧 Email: support@fortunebox.in
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